Terms and Conditions
General terms and conditions relating to our services (purchase to take a test; PCR or rapid test).
1 The General Terms and Conditions apply to taking tests in Testsnelcovid.nl clinics or at a designated location provided by Testsnelcovid.nl for the detection of Covid-19. This applies to both; PCR, rapid testing or a combination.
2 In addition to the General Terms and Conditions, Additional Terms and Conditions may apply to certain services and/or products. These only apply if expressly agreed. If the General Terms and Conditions and the Additional Terms and Conditions do not match, the provisions of the Additional Terms and Conditions shall prevail over the General Terms and Conditions, unless otherwise agreed.
3 Deviation from the General Terms and Conditions is only possible if agreed in writing. The other provisions of the General Terms and Conditions remain in full force and effect.
4 The customer’s general terms and conditions do not apply, unless Testsnelcovid.nl has agreed to this in writing.
5 “Customer” is understood to mean: every visitor to the website and every natural or legal person who has entered into or will enter into a contract/purchase, of whatever nature, with Testsnelcovid.nl.
6 Testsnelcovid.nl is a trade name of Covid Testcentrum Amstelland BV
7 By using our website Testsnelcovid.nl or making an appointment, you as a customer agree to our General Terms and Conditions.
8 Testsnelcovid.nl has the authority to engage a third party in the execution of an agreement with the customer.
Article 2. Offers and conclusion of the agreements
1 Offers or quotations will be regarded as an invitation to customers to make a purchase. Testsnelcovid.nl is in no way bound by this, unless this is clearly stated in writing. If the customer wishes to make use of the invitation to make a purchase, this will only lead to the conclusion of an agreement if the other provisions of Article 2 have been met.
2 Offers are valid while supplies last. Testsnelcovid.nl has the right to change or revoke an offer in the event of force majeure.
3 A personalized quotation is valid for three weeks, unless a different term is stated in the quotation.
4 A purchase from the customer as referred to in article 2.1 is deemed to have been made in one of the following circumstances:
The customer has indicated exactly which service he wants to receive;
The customer has entered the data on the appropriate form on the website and sent the completed order form electronically and received it by Testsnelcovid.nl. The full amount has also been paid.
5 There is an agreement when a confirmation is sent by email to the email address provided by the customer. The agreement can be revoked by Testsnelcovid.nl if the customer does not comply with the General Terms and Conditions or has adhered to it in the past. In that case, Testsnelcovid.nl will inform the customer.
6 The customer and Testsnelcovid.nl agree that by using electronic forms of communication a valid agreement is concluded as soon as the conditions in Article 2.4 and 2.5 have been met.
7 If the customer wishes to terminate the agreement prematurely, no payments will be refunded.
8 It is not possible to move an appointment to a later or earlier time.
Article 3. Prices
1 Our prices are expressed in euros, in accordance with legal regulations, and include VAT.
2 Offers are only valid as long as Testsnelcovid.nl shows the offer visibly via the website testsnelcovid.nl or affiliated channels such as social media.
3 The customer owes the price that Testsnelcovid.nl has communicated to him in its confirmation, in accordance with Article 2.5 of the General Terms and Conditions. Errors in the quotation can also be adjusted by Testsnelcovid.nl after the conclusion of the agreement.
4 If the prices for our services change in the period between the order and its execution, the customer has the right to cancel the order or dissolve the agreement within ten days after notification of the price increase by Testsnelcovid.nl.
Article 4. Payment
1 For reservations/orders via the internet site, payment can be made in the following ways:
2 All (extra-)judicial costs of whatever nature, which Testsnelcovid.nl has had to incur as a result of the customer’s failure to fulfill its obligations, will be borne by the customer.
3 If payment is not made in time, Testsnelcovid.nl is authorized to dissolve the agreement with immediate effect.
Article 5. Right of purchase
1 After ordering, confirmation will be sent by email to the customer within 24 hours, stating price, service (with date of appointment) and appointment number.
2 When entering into the agreement, the customer has the right to enjoy the purchased service at the agreed time and location.
3 Testsnelcovid.nl is not liable for an ‘inconclusive’ result. If, for example, the person to be tested has consumed alcohol, cigarettes, chewing gum, mouthwash or other influential substances just before taking a test, the result of a test cannot be clearly stated. In the event of a result that is not unambiguous, the customer will be tested again free of charge, at an agreed time to be determined by Testsnelcovid.nl, with due observance of the customer’s wishes. Testsnelcovid.nl is not liable for any damage that may be suffered by an ‘inconclusive’ result.
4 Testsnelcovid.nl is not responsible for the rules regarding entry into countries. The rules for validity of certificates can be requested through the relevant embassy. The customer must take into account unforeseen circumstances (as stated in article 5.3).
Article 6. Right of retention
1 Testsnelcovid.nl has a right of retention towards anyone who requires delivery of goods and services and documents, which he has in his possession in connection with an agreement between Testsnelcovid.nl.
2 Testsnelcovid.nl can exercise the right of retention against the sender/client or the recipient/addressee on goods and services, money and documents for what is or will be owed to him with regard to the sale of the goods or services.
3 He can also exercise this right for that which is printed on the goods by way of cash on delivery.
4 Testsnelcovid.nl also exercise the right of retention granted in paragraphs 2 and 3 for what is still owed to it by the distributor/reseller/sender/client in connection with previous agreements.
5 As long as the goods have not arrived at the place of destination, Testsnelcovid.nl has the right to demand from the sender/client that security is provided for the freight and all claims that he has or will have against the sender/client. and he has the right to postpone the departure of the means of transport or to suspend transport once commenced as long as his claim for the provision of security has not been met.
6 Testsnelcovid.nl is never liable for any damage resulting from a postponement or suspension as referred to above.
Article 7. Cancel, return and exchange
1 If the customer wishes to terminate the agreement prematurely within 24 hours of the appointment, you automatically and tacitly waive the right to a refund.
2 If the customer wishes to terminate the agreement prematurely outside 24 hours of the appointment, you will receive a voucher code worth the full amount or a refund less administration costs of €20.00.
3 Moving an appointment to a later or earlier time is possible up to 2 hours before the appointment. Send an e-mail to [email protected] After moving the appointment, you are no longer entitled to a refund.
4 A service cannot be canceled or moved after the moment of registration in a clinic and/or taking a sample.
Article 8. Warranty and Liability
1 Testsnelcovid.nl is under no circumstances obliged to pay compensation, in whatever form, to the customer or others, unless there is intent or gross negligence on the part of Testsnelcovid.nl. Testsnelcovid.nl is never liable for consequential or business damage, indirect damage and loss of profit or turnover.
2 Testsnelcovid.nl is not responsible for the rules regarding entry into countries and any changes thereof, between booking an appointment and purchasing the service. The customer must inform himself of this and notify changes in good time, but before at the registration desk.
3 If Testsnelcovid.nl is also obliged to compensate any damage, the compensation will never exceed an amount equal to the invoice value with regard to the product or service that caused the damage.
4 Testsnelcovid.nl is not liable for injury or damage that may arise during/when purchasing a service. It is the customer’s responsibility to inform the doctor about (medical) conditions that may affect the administration of the test.
5 The customer is obliged to indemnify Testsnelcovid.nl against any claim that third parties may assert against Testsnelcovid.nl in connection with the execution of the agreement, insofar as the law does not prevent the relevant damage and costs from being borne by the customer. customer to come.
6 It is possible that Testsnelcovid.nl includes links on its website to other websites that may be interesting or informative for the visitor. Such links are for informational purposes only. Testsnelcovid.nl is not liable for the content of the websites referred to or the use that may be made of them.
Article 9. Force of the majority
1 In case of force majeure, Testsnelcovid.nl is not obliged to fulfill its obligations towards the customer. The obligation is suspended for the duration of the force majeure.
2 Force majeure is understood to mean any circumstance independent of its will, as a result of which the fulfillment of its obligations towards the customer is wholly or partially prevented. These circumstances include, among other things: strikes, fire, business disruptions, energy disruptions, non-delivery or late delivery by suppliers or other third parties engaged and the lack of any license to be obtained from the government. Force majeure also includes failures in a (telecommunications) network or connection or communication systems used and/or the website being unavailable at any time.
Article 10. Intellectual ownership
1 The customer expressly acknowledges that all intellectual property rights of displayed information, communications or other expressions with regard to the products and/or with regard to the internet site are vested in Testsnelcovid.nl, its suppliers or other entitled parties.
2 Intellectual property rights are understood to mean: patent, copyright, trademark, drawing and model rights and/or other (intellectual property) rights, including technical and/or commercial know-how, methods and concepts, whether or not patentable.
3 The customer is prohibited from making use, including making changes, of the intellectual property rights as described in this article, such as reproduction, without the express prior written permission of Testsnelcovid.nl, its suppliers or other entitled parties, unless it concerns for private use in relation to the product itself.
Article 11. Personal data
2 The customer can view and change the data provided to Testsnelcovid.nl up to the moment of taking the test.
3 Testsnelcovid.nl stores all personal data for 14 days. Results are then stored anonymously.
4 Testsnelcovid.nl observes the applicable privacy rules and legislation.
5 Testsnelcovid.nl does not share certificates with third parties, provided this has been expressly agreed. The email address provided when booking an appointment is considered personal. If this email address is not the email address of the person to be tested, this must be agreed in writing in advance.
6 Testsnelcovid.nl shares personal data with the competent authorities insofar as this falls under the legal obligations that Testsnelcovid.nl must comply with. These bodies include the GGD.
Article 12. Applicable law and competent court
1 All offers and agreements are exclusively governed by Dutch law.
2 The applicability of the Vienna Sales Convention is expressly excluded.
3 All disputes related to or arising from offers from Testsnelcovid.nl or agreements concluded with Testsnelcovid.nl will be submitted to the competent court in Amsterdam, unless the law expressly designates another court as competent.
Article 13. Miscellaneous
1 Please send all correspondence regarding an agreement or these General Terms and Conditions to Testsnelcovid.nl or to the email address as indicated on our website (via contact).
2 Testsnelcovid.nl is not liable, in the broadest sense of the word, for any consequences and/or consequences arising from information obtained via the website and/or helpdesk of Testsnelcovid.nl
3 Information obtained through contact with customer service, no rights can be derived.
4 Testsnelcovid.nl is a trade name of Covid Testcentrum Amstelland BV and is registered with the Chamber of Commerce under number 81217927 in Amsterdam. Testsnelcovid.nl reserves the right to change or supplement the General Terms and Conditions from time to time. Use of this website means that you accept our Terms and Conditions.
5 We ask you to check the details carefully when booking an appointment, you must also agree to this. If your details are incorrect, the certificate will contain incorrect information. Testsnelcovid.nl is not liable for these inaccuracies.
6 Testsnelcovid.nl is authorized to charge customers an extra sum of 15EUR (per certificate) for changing data, if these have not been correctly passed on when registering and must be corrected at the registration desk.
7 It is not permitted to make and distribute video and/or image material in the clinics or in the immediate vicinity of the clinics. This is only allowed in accordance with Testsnelcovid.nl.
8 It is not permitted to make video and/or images of customers and/or employees of Testsnelcovid.nl without prior permission.